Our aim is to advise you with the practical help you need to make your claim and have it resolved quickly and effectively.

Below you will find advice and contact information for Motor or Non-Motor Claims.

Click for Motor Claims

All motor incidents should be reported to your dedicated telephone line: 01772 346 696 at the earliest possible opportunity.

Your claim will be registered and urgent action taken to ensure repairs are carried out promptly and a replacement vehicle is provided whilst your own is off the road, for non-fault incidents.

You will be updated on the progress of your fault or non-fault claim until full settlement is made.


  1. 24/7 urgent assistance and recovery
  2. Dedicated Claims Handler appointed to progress your claim and keep you informed
  3. Flexibility of preferred repairers
  4. Like for like replacement vehicles provided following non-fault collisions, including cars, vans, HGV’s, Coaches, Buses and much more
  5. Uninsured Loss Recovery
  6. Pro-active reporting to reduce the cost of potential claims against you following fault accidents.
Click for Non-Motor Claims



Telephone number

AXA Goods in Transit claims 0870 333 0939
AXA Liability claims 0333 200 2242
AXA Haulage vehicle Breakdown (non-fleet only) 0800 269 661
Royal Sun Alliance (RSA) Goods in Transit / Liability 0161 235 3876